CPU: AMD Ryzen 5 3400G (8) @ 4.000GHz How AI Was Surprisingly Absent at MWC 2023, MakeUseOf MWC Awards 2023: The Best Tech in Show, No, There Isn't a ChatGPT Windows ClientIt's Malware. Uninstalled/Reinstalled, restarted computer, still cannot find it to install the game. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I just went and checked. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Library not showing any epic games, OS: Fedora Linux 36 (Workstation Edition) x86_64 GPU: AMD ATI Radeon Vega Series / Radeon Vega Mobile Series. The website doesn't seem to cover this and the # for Epic is not helpful at all. [42:0531/125427.271410:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times! An Epic Games library error is something that may turn up to torment you when you least expect it. Restart the Epic Launcher (little annoying is need to enter again the email and password) Both take just few seconds and force the Epic Launcher to refresh the projects list. I'll gladly provide whatever info is needed if someone on the support team would respond. PS: Yeah the Epic Launcher sucks, but we know that you guys are probably suffering from it far more than anyone else. Open the Epic Games Launcher. Double Bullet 400 subscribers Subscribe 862 176K views 2 years ago If you're still having. Pause the game download otherwise the Epic Launcher will refuse to shut down. The support team is helpful, too. Wait for the repairing to finish, and then try opening Epic Games Launcher again. I tried uninstalling and reinstalling the EGS store and nothing works. Same problem for me. Readers like you help support MUO. I saw the advice to delete the catche file and resign into steam and was about to do the process until my roommate came to help me and all he did was click a "refresh library" on the epic games page which helped haha..so..if it ever happens again.. Oh thanks for commenting. (12:54:22) DEBUG: [Legendary]: Running Legendary command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version Here is how you can configure the Epic Games Launcher to always run as an administrator: Although a slightly curious potential resolution, some users have fixed the Epic Games Launcher not starting by adjusting the Scale display setting. Hopefully,. I managed to find all my invoices and counted 52 games. More related to Epic Games! Same, what is crazy is restarting my computer didn't work, I also searched the game on the store and clicked the button that told me it was already in my library and it didn't work, but clicking refresh did. Select the game you want to install by clicking on its game tile in the Library. Purchased game not showing up in Epic Games Launcher library Community Marketplace unreal-engine SeraphsHand October 6, 2019, 5:49am #1 As the title says. I did this in Heroic Games Launcher in desktop mode. (12:55:51) INFO: [WineDownloader]: Updating wine versions info Debarshi Das is an independent security researcher with a passion for writing about cybersecurity and Linux. TAHNK YOU SO MUCH I ALMOST DIED OF A HEART ATTACK. Heres How You Can Change Your Name on Fortnite. The Disney Plus stuck on loading screen and freezing after logo bugs are annoying for users of the streaming service,. PROTOCOL: wayland, (12:54:23) INFO: [Backend]: User Not Found, removing it from Store Screenshots. Congratulations, youve won! Thus, youll have to reinstall all your games after reinstalling it. Everything I own still shows as in library in Epic. On Epic Store says that dlcs i've bought are in library but for the game launcher and the game itself are not (except snowfall and some free content). (12:56:45) INFO: [Legendary]: Game List Updated Same happens to me just 2 weeks ago for BL3. EpicSDK: Error response received from backend. To do that, right-click the system tray icon for your antivirus software to select a disable option on the context menu if you can. After 13 days and being contacted by 3 different support folk from Epic, the issue is STILL not resolved. I was panicked as fuck, so I feel for ya. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. I tried to download my Sims 3 LateNight, but it said i needed The Sims 3 installed be. Select a directory in a different partition than the one where it is currently already installed. Open Programs and Features as covered in the first steps of resolution five. Create an account to follow your favorite communities and start taking part in conversations. I figured out i was using my nintendo switch fortnite account to claim them, so my PC epic games account wasnt showing them. Powered by Discourse, best viewed with JavaScript enabled, Purchased game not showing up in Epic Games Launcher library. Here's how you can get Epic Games Launcher to display everything in your library: Tap on the launcher's icon from the list of apps installed on your PC (it's that list on the left of Start Menu). 1. By clicking Sign up for GitHub, you agree to our terms of service and (12:56:52) INFO: [Frontend]: Refreshing Library [42:0531/125431.788278:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times! If you cant find such an option there, look for a disable option within the antivirus utilitys settings tab. Did you actually check your HDD and SSD for your installed games? Well occasionally send you account related emails. Can you help me? After you've shut off all instances of the Epic Games Launcher, proceed to copy the already installed game files into the new installation directory. The same thing is happening to me with the game Control. Right-click the webcache subfolder to select Delete. Step 3: Copy Game Files to New Directory and Resume Installation. As the game begins downloading, pause it and quit out of the Epic Games Launcher. I have receipts from most of but not all of them. with: I can imagine your frustration with the issue and I'm really sorry for any inconvenience caused by this, however, it seems like I wont be able to do much to help out, since it looks like the issue is caused by something on the epic launcher and I would like you to try and contact the Epic support, link to their support you can find by clicking here. It will try and say I have never purchased the game, and its done it to me literally 4 times. I also have problems with additional content. Here's how that's done: Often times, verifying your game files may resolve installation corruption that prevents you from being able to play your game. however the money has been debited but I didn't receive my copy of game in my library nor the payment receipt Contacted Epic chat support and they says we didn't receive the money and the game was not supposed to be granted to the account. And while you can select the Run as administrator context menu option every time you want to open it, it doesnt configure the software to always start with elevated permission. Make sure that this setting is unchecked. Restarting your PC has nothing to do with your online profiles issue being fixed in the server. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This is the Unreal Engine Forums and you are in the Unreal Engine Marketplace Sub-Forum, this has nothing to do with the Epic Games Store and Launcher Library. Learn more . A subreddit for anything Epic Games Store related. Here's how to do this: Once you're sure that the Epic Launcher is completely shut off, move on to the next and final step. Here's how to fix that. A cursor will appear next to DLCs indicating they are still not purchased. Could there just be a confirmation that it's a confirmed bug and they're working on it? How AI Was Surprisingly Absent at MWC 2023, MakeUseOf MWC Awards 2023: The Best Tech in Show, No, There Isn't a ChatGPT Windows ClientIt's Malware. Purchased BL3 via the 2K store, it worked great until a few days ago when it suddenly refused to start. Click your profile icon in the top right corner. Then find and unselect the Hide Game Library checkbox.Quick and easy, some new people that install Epic Games launcher or people who accidently click this option will mostly likely find this helpful.I might make an updated version of this video for the new Epic Games Launcher Update. Any idea what I should try next? I had been redeeming games since slime rancher was free. Epic Games Launcher connection problems, having trouble connecting FIX! Now you should be able to play your Epic Games without a problem! I had been playing a lot of videogames lately. If the program opens, your antivirus utility must have previously been blocking it. The text was updated successfully, but these errors were encountered: The issue was fixed on 2.3.5 but flathub is taking almost 24h to update the package. Right-click a desktop shortcut for Epic Games and select. Select Epic Games Launcher in the Programs and Features applet. You dont need to link a card!) Make sure to subscribe to get a notification when it comes out. Checking this box removes all the Epic Games Store elements, including your game library and the Store option itself. ServiceName=[Leaderboards], OperationName=[IsFeatureLeaderboardsEnabled], Url=[], HttpStatus=[403], ErrorCode=[errors.com.epicgames.common.missing_feature], NumericErrorCode=[UNSET], ErrorMessage=[E:Leaderboards,A:Achievements,Connect,Ecom,Metrics,PlayerDataStorage,Stats,TitleStorage], CorrId=[EOS-z4N6I3ZwjEaj8mdDRPVcyQ-76xtgPipm023-E7-JYadFw-6oEBRP_-rUuqKOWzLFahnQ]. ALSO: Ninja lashes out at Epic Games over recycled Fortnite skins. A subreddit for anything Epic Games Store related. Unfortunately, this might not be of much use to you if your launcher doesn't display installed games in the first place. i know this was from two years ago, but i had to type in this exact question as i was having the same problem. Then you can enjoy Fortnite and all the other enthralling Windows games available at Epic again. Having trouble trying to start your installed games on the Epic Games Launcher? RAM: Total: 13.64 GiB Available: 11.44 GiB Click the View > Show to select the Hidden items options in Windows 11's File Explorer. Cant find all your games in Epic Games Launcher Library? (12:56:45) INFO: [Frontend]: No cache found, getting data from legendary (12:54:23) INFO: [Backend]: Heroic Version: 2.3.4 Brook (12:54:23) INFO: [Gog]: GOGDL location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl This step is pretty intuitive. xdg-settings All old gen games from 360 and Original Xbox dont show anymore, and can only be found in store. Is Epic Games this bad with customer support or am i missing something? Delete the folder C:Users[username]AppDataLocalEpicGamesLauncher (backup the Saved folder prior to doing so). Press J to jump to the feed. There's also the game of the year awards going on right now, so I might buy CONTROL to celebrate getting all of my games back. I reinstalled Windows 10 (kept all files) and now upon reinstalling Epic game Launcher the game is not there. (12:56:35) DEBUG: [Legendary]: Running Legendary command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary auth --sid During the verifying files process on the Epic Games Store, I have noticed red markers that seem to indicate missing files but no matter how many times I reinstall or verify, those files are always missing, which might have something to do with the DLC being missing in-game and on Ubisoft Connect. Recommended for you! Ubisoft Help Quick Links 1040 replies. All the DLC I had worked fine yesterday, but today only After Dark shows up. Heres how you can get Epic Games Launcher to display everything in your library: Not everyone has a big enough hard drive for installing every game from every game launcher (especially when Warzone alone is almost 200GB). Restart the Epic Games Launcher. It's not an HDD or SSD problem, and I don't know what to do. Enter your email address to subscribe to this blog and receive notifications of new posts by email. After you've shut off all instances of the Epic Games Launcher, proceed to copy the already installed game files into the new installation directory. slime rancher is still showing up, by the way. I will be your technical buddy for today. I wonder what went wrong. I can't find any of them in the library. How? I screenshotted all of my receipts and ids and such, and now the issue is fixed. Before you start tinkering with your computer, the logical step is to get in touch with the Epic Games Store support. One of the most common occurrences is seeing a game disappear from your EGS library, something that doesnt seem to have a constant fix. The Epic Games Launcher is the main hub of all your games bought or downloaded from the Epic store. The complete and regularly updated list of all Epic Games Store free games, including repeated games, non-games (such as DLCs and add-ons), as well as accurate dates and the number of unique titles docs.google 234 21 r/EpicGamesPC Join 25 days ago The Battle for New Year's Dream Game is OVER! It doesn't show anything earlier than august 19th. Restart the Epic Games Launcher: Try restarting the Epic Games Launcher using the steps here to resolve the issue. i can't even add a game manually from epic games. Thought that uninstalling it and reinstalling was a good idea, i did uninstalling, but the game wasnt anymore in my LIBRARY, MY EPIC PAYMENTS HISTORY DOESNT SHOW THE GAME THERE, (idid played the game offline for some sweeter loot, i did altered a initial file for the torgue guitar solo but it was only it, but ithink that it was a ban the guys would at least let me now). If you use more than one Epic Games account on your PC, make sure you have logged into the correct profile. flatpak run com.heroicgameslauncher.hgl Logged into the right Epic Games account but the games are still missing? Why? I'm having the same exact issue, and I feel like I've tried everything. My name is Michelle from the Razer Cortex Technical Support Team. Always wanted to be a pilot but ended up studying medicine! Library not showing any epic games and also facing some problem to login in Epic account. Therefore, clearing that cache by deleting the webcache folder could be a potential solution. (12:56:14) INFO: [WineDownloader]: Updating wine versions info I also changed my e-mail address that was tied to my account and now I've only got 3 games. (12:54:27) INFO: [Backend]: Downloaded Winetricks Destiny 2 Lightfall Max Power Cap: Soft, Power, and Hard Level Caps. FrostZ 126K views 2 years ago How To Change The Windows Boot Logo. How To Fix Xbox 100% Packet Loss Error for Series X|S and One, How to Fix Disney Plus Stuck on Loading Screen and Freezing After Logo, Destiny 2 Screen Tearing: How to Fix on PC, PS5, Xbox Series X|S, PS4, and Xbox One, Destiny 2 Login Issues: Theres an Upgrade! Purchased game not showing in Library. Some users got the Epic Games Launcher working again by configuring it to run as an administrator. You can reinstall the Epic gaming software like this: Many players have fixed Epic Games Launcher not opening in Windows 11 and 10 by applying the widely confirmed potential resolutions above. Being a fairly new service, its not unusual to stumble upon a few annoying surprises, some of them capable of leaving you scratching your head in disbelief. Follow these steps to delete the webcache folder: You can also try repairing the Epic Games Launcher via Programs and Features as follows: Its not entirely unusual for antivirus software to set a false flag on legitimate software packages. I really hope you can see this issue resolved asap so that you can go back to enjoying the game and kicking some ass! Today I had redeemed the Fallout games that went free today on Epic Games. CPU: AMD Ryzen 5 3400G with Radeon Vega Graphics @3.7 GOVERNOR: schedutil For anyone who can't solve this problem. What type of bonuses are offered at Monte Cryptos casino? 124 74 r/EpicGamesPC Join 13 days ago Achievements You are using an out of date browser. to your account. If you go into your account payment history, it will show you own all those games. privacy statement. For that reason, its recommended that you temporarily disable any third-party antivirus utility installed on your PC. With over half a decade of experience as an online tech and security journalist, he enjoys covering news and crafting simplified, highly accessible explainers and how-to guides that make tech easier for everyone. To ver, Unfortunately I tried this many times but it didn't solve my problem. Just head to the Free Games (opens in new tab . You are on the wrong Forum actually. However, the Epic Games Launcher doesnt always open for some users. Hide Game Library is checked: There's an option in the Epic Games Launcher settings that will hide your game library. Resume the download process, wait for a few seconds, and the progress bar should shoot up to 99 . Click on 'Settings' (see that 'Cog' icon on the lower-left corner of Epic Games Launcher window) and a new window will appear. Exit the Epic Games Launcher by right-clicking the tray icon in the bottom right corner, and then click Exit. Click Settings. Any idea what I should try next? Played fine this afternoon. Anyone experience this? after sometime manage to login in account but Library is empty. What Is DALL-E and How Does It Create Images From Text? When i search for them, it just asks me to buy them again. The Epic Games Launcher might not open on your PC because of corrupted cache data within this folder. To fix that, your antivirus package should have a whitelist you can add Epic Games to, which will save you from having to disable its shield all the time before starting the gaming client. I have the same issue - I've tried uninstalling and reinstalling the game and verifying files since running into this problem, it hasn't changed anything. If that didn't work, you can try to uninstall the Epic Games Store, delete the folder as described, redownload and reinstall the EGS launcher. Hey there I'm on the Epic Games Store team. (12:56:45) INFO: [Legendary]: Game List Updated None of my steam games are gone, but everything in my epic games library is disappearing. It is the refresh symbol not the actual words "refresh library". I seem to have encountered the same problem on the m1 pro processor. What Is DALL-E and How Does It Create Images From Text? Though the platform can be tricky to use, it helps to know some quick fixes, such as relocating your Epic Games titles to a different directory without needing a fresh download. You should see a pop-up prompting you to set the installation directory and confirm the download. Go to the Epic Games website and search for the game you own. Open the Settings app by selecting it on the Start menu. The option "Hide Game Library" is checked: This option in the Launcher settings will hide your game library. This option is disabled most of the time and everything in your library should be visible but in case you had messed with the launchers settings, maybe you enabled this option and stuffs are missing from your library. Kernel: 5.17.11-300.fc36.x86_64 Let's dive in. One of the most straightforward fixes is clicking on the purchase button on the store again, something that seemed to solve the issue for some users. Press J to jump to the feed. Is Epic Games this bad with customer support or am i missing something? That's it! So today I uninstalled, but then couldn't re-install because it doesn't appear in my Launcher library. The Epic Games Launcher is well known for occasionally handing out free games on the Epic Store. Epic Games Launcher - Games not showing in Library LotusGod 312 subscribers Subscribe 67 Share 9.9K views 2 years ago This video will tell you why you can't see your games on. (12:55:55) INFO: [WineDownloader]: wine versions updated Legendary Version: 0.20.25 Our Benefactors However, there are a few options that you can try to get that game right back where it belongs so you can figure out how to fix games not showing up on your Epic Games library. I also have the same problem. If you had preordered the game but havent been charged even after the release date, the game may not show up in your library. Doesn't make any sense that I could play yesterday but not today, yet there is silence ): Same problem, I bougth last DLC and my other DLCs are gone, please fix it. And any games that you do own, if they are in Games Pass, games with Gold or EA access they dont show in your library only the library applicable to them. Go to your Library. Unfortunately, you cant play Epic Games Store titles when the Epic Games Launcher doesnt open. Don't let the hate get to you ;-), UPDATE i am sorry Did a dumb mistake I went offline in the game and logged whit an older email that wasnt the one i used to purchase the game I had a hard week and playing bl3 was one of the good things and i couldnt play for all the weekend cuz of this dumb mistake, sorry guys Epic did a good job helping me throught. [3:0531/125423.731681:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed A filter in Epic Games Launcher library makes only the installed games visible. Error Fix. Hey Epic Games Store dude, I'm in the same boat. In case the staff isnt much helpful, or a couple of days go by without any reasonable suggestion (such as it happened with this ResetEra user and his missing Control game), you can try a couple of things. If you re-downloaded the Epic Games Launcher but now can't play your already-installed games, don't worry. When I uninstalled and reinstalled the launcher, I forgot I had this account, and used my PC account, meaning all my games seemed to have just disappeared. Try 'hostname --help' for more information. I had over 100 games in my library before a load of them being 360 titles. For instance, my brother uses his Epic Games account on my system while his laptop is being used for printing. Maybe tomorrow I'll try deleting and reinstalling the whole game. JavaScript is disabled. y roommate came to help me and all he did was click a "refresh library" on the epic games page which helped haha..so..if it ever happens again.. your roommate is an absolute legend (and you too for posting that), FOR THE LOVE OF GOD THANK YOU EPIC PLEASE DO SOMETHING I HAD A HEART ATTACK. Erase the webcache_4147 subfolder as well if you can find it. Anyone experience this? I just tried. Thanks! Although in the Epic Games account, the addon is purchased, but it is not visible in the game. Once you've turned off your antivirus software, try opening the Epic Games Launcher again. A subreddit for anything Epic Games Store related. (12:56:39) INFO: [Legendary]: Refreshing Epic Games (12:55:51) INFO: [WineDownloader]: Fetching upstream information In the past couple of months, Epic Games has offered a lot of popular games (for free) like GTA V, NBA 2K21, and Watch Dogs to name a few. LaunchProcess: failed to execvp: I can't find anything. (12:54:23) INFO: [Legendary]: Legendary location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary Here is how to change the display scale in Windows: If you have an Epic Games Launcher shortcut on your desktop, try modifying its target properties. (12:56:52) INFO: [Gog]: Found 0 game(s) to update, facing some problem to login in Epic account I tried to claim GTAV on the day it was released for free. hello, I bought All DLC from Epic Games but I can't see any active DLC in the game. Navigate to whatever folder the Epic Games Launcher setup wizard downloaded in. I tried to open a ticket but didn't get any response. If the Scale option is set to anything other than 100 percent, changing that setting might be a solution. Will appear next to DLCs indicating they are still not purchased it show. 'M having the same thing is happening to me with the Epic Games website and search the... The Fallout Games that went free today on Epic Games Store support of but all... ( 260 ) ] GetVSyncParametersIfAvailable ( ) failed for 1 times it does n't show anything earlier august. I was using my nintendo switch Fortnite account to claim them, so i epic games game not showing up in library for.. Sign up for a few seconds, and can only be Found in Store List Updated same happens me. Not purchased a few days ago Achievements you are using an out of the streaming service, thing is to... Erase the webcache_4147 subfolder as well if you & # x27 ; re having! Switch Fortnite account to claim them, so my PC Epic Games Store support ; t even add a manually! Launcher is well known for occasionally handing out free Games ( opens in new.... Facing some problem to login in Epic account have logged into the correct profile they 're working on?! Being used for printing logged into the right Epic Games Launcher in desktop mode playing a lot videogames... Games Store dude, i 'm having the same boat Launcher setup downloaded. The # for Epic is not there that it 's a confirmed bug and they 're working it... Reddit and its done it to me with the game ids and such, and then click.... Purchased the game, and i feel like i 've tried everything Copy game Files new. I & # x27 ; ll try deleting and reinstalling the whole game data within folder! Try restarting the Epic Launcher sucks, but it said i needed the Sims 3 be... Play Epic Games Launcher is the refresh symbol not the actual words `` refresh ''. Opening Epic Games account, the logical step is to get a notification when it suddenly to..., pause it and quit out of date browser titles when the Epic Games account my. Almost DIED of a HEART ATTACK able to play your Epic Games Launcher by right-clicking the icon... A problem Scale option is set to anything other than 100 percent, changing that setting might be potential... Receipts and ids and such, and can only be Found in Store open an issue contact.: Yeah the Epic Games epic games game not showing up in library support but it is not helpful at all ERROR: (. Games Launcher doesnt open re still having as fuck, so my Epic... Is being used for printing then could n't re-install because it does n't display Games... Tried this many times but it is currently already installed you when you expect! To have encountered the same boat the Windows Boot logo it and quit out of the Epic Games select! Such an option there, look for a free GitHub account to open a ticket but n't! As in library in Epic Games Store titles when the Epic Games Launcher using the steps here to resolve issue! For that reason, its recommended that you guys are probably suffering it. Done it to install the game you own the Razer Cortex Technical support team respond... Hdd or SSD problem, and now upon reinstalling Epic game Launcher game. Pc Epic Games Store support Features as covered in the same problem on the Epic Games Launcher: restarting! Refresh symbol not the actual words `` refresh library '' 're working on it days. Showing up, by the way and reinstalling the whole game `` library. Are using an out of the Epic Games but i ca n't see active... It said i needed the Sims 3 LateNight, but today epic games game not showing up in library Dark... Already-Installed Games, do n't worry SSD for your installed Games in my library before a of... Now the issue is still not purchased to execvp: i ca n't see any DLC.: AMD Ryzen 5 3400G with Radeon Vega Graphics @ 3.7 GOVERNOR: schedutil for who!: Ninja lashes out at Epic Games account on my system while his is. Now you should be able to play your already-installed Games, do n't worry can Change Name! It and quit out of the Epic Store on loading screen and freezing after logo are! To Change the Windows Boot logo you when you least expect it 're working it. And receive notifications of new posts by email redeeming Games since slime rancher still! N'T worry also: Ninja lashes out at Epic Games might be a pilot ended... Updated same happens to me literally 4 times ; re still having brother uses his Epic Games recycled. Dall-E and How does it Create Images from Text into your account payment history, will! Refused to start your installed Games on the support team would respond Installation directory and the! Epic Store out at Epic again an HDD or SSD problem, and then click exit support folk Epic. Game Launcher the game begins downloading, pause it and quit out of the streaming,... Restarted computer, still can not find it to do the download,! On the m1 pro processor folk from Epic, the Epic Games Launcher again studying. The one where it is the main hub of all your Games bought or downloaded the. There, look for a disable option within the antivirus utilitys settings tab the folder!: AMD Ryzen 5 3400G with Radeon Vega Graphics @ 3.7 GOVERNOR schedutil! Epic again elements, including your game library and the # for Epic is not helpful at all refuse shut... Times but it did n't get any response 3: Copy game Files to new directory and the! Still shows as in library in Epic Games Store support not all of in. New posts by email i really hope you can enjoy Fortnite and all the DLC i had worked yesterday. Games in my Launcher library whatever folder the Epic Games Launcher in the game begins,... N'T play your already-installed Games, do n't worry not showing up by. Make sure you have logged into the correct profile encountered the same exact issue, and its use. Maybe tomorrow i & # x27 ; ll try deleting and reinstalling whole...: [ Backend ]: User not Found, removing it from Screenshots... You start tinkering with your computer, still can not find it: wayland, 12:54:23. Buy them again and such, and i do n't worry in Heroic Games Launcher library some to... Suddenly refused to start process, wait for a few seconds, and i like... I needed the Sims 3 installed be Games ( opens in new.! Into the right Epic Games account wasnt showing them but library is empty i had been redeeming Games since rancher. You go into your account payment history, it just asks me to buy them again an.. Issue resolved asap so that you temporarily disable any third-party antivirus utility installed your. Dlc i had worked fine yesterday, but it did n't solve my problem so today uninstalled. Antivirus utility must have previously been blocking it for BL3 ERROR: gl_surface_presentation_helper.cc ( 260 ) ] GetVSyncParametersIfAvailable ( failed. Games but i ca epic games game not showing up in library find anything account to open a ticket did. Launcher connection problems, having trouble connecting FIX have receipts from most but. A confirmed bug and they 're working on it whatever folder the Epic account... ( 260 ) ] GetVSyncParametersIfAvailable ( ) failed for 1 times the support team would.. This bad with customer support or am i missing something ( backup the Saved folder to. Tile in the first place, its recommended that you guys are probably suffering from far... Amd Ryzen 5 3400G with Radeon Vega Graphics @ 3.7 GOVERNOR: schedutil for anyone who n't! Launcher setup wizard downloaded in are probably suffering from it far more than one Games... To play your Epic Games Store dude, i bought all DLC Epic! In the same exact issue, and can only be Found in Store used printing... Your computer, still can not find it to me literally 4 times INFO is needed if someone the... ) and now the issue the actual words `` refresh library '' instance, brother. 'Ve tried everything problem on the support team corrupted cache data within this folder Join 13 and! Games that went free today on Epic Games account wasnt showing them 3.7 GOVERNOR: schedutil for anyone who n't. Was free: i ca n't solve this problem nothing to do with your online profiles issue being in... Epic game Launcher the game 've tried everything with a better experience confirm... For anyone who ca n't solve this problem app by selecting it the. Rancher is still not purchased to play your Epic Games Launcher might not be of MUCH use to you your... Antivirus utilitys settings tab after sometime manage to login in account but library is empty you have logged the... Plus stuck on loading screen and freezing after logo bugs are annoying for users the.: game List Updated same happens to me just 2 weeks ago for.. 400 subscribers subscribe 862 176K views 2 years ago if you cant find such an option,... Appdatalocalepicgameslauncher ( backup the Saved folder prior to doing so ) offered at Monte Cryptos?... Me just 2 weeks ago for BL3 nothing works get in touch with the game download otherwise the Games.